The Trouble with Scientific Figures

A beautiful figure can get you a cover on a top journal. Some institutions, like the University of Illinois, have special scientific visualization departments to help their faculty get published.

I’ve been reading issues of the prestigious journal, Science, lately, which I always approach in the same way.  First of all, I flip through the first third or so of the pages impatiently.   This is the part of the publication that contains the essays, letters, commentary, political events, news, and short science pieces on things of interest to normal humans- like sex, or how to win an argument, or cool robots, or oil spills, or funny monkey behavior.   In short, this is the material which I’m capable of understanding.

Instead, I go straight to the “Research Articles” section, which contains pieces with titles such as “How the CCA-Adding Enzyme Selects Adenine over Cytosine at Position 76 of tRNA.”  My brain starts to whirl.   This is one of the main articles in Science, man.  Impact Factor something like 32.   Muy Importante. Read the rest of this entry »

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eBook User Experience (and why I know so little about it)

Catalyst Group, who published a comparative usability study of eReaders in 2009, knows a lot more about eBook user experience than I do.

Tomorrow I’ll be participating in a panel discussion for Digital Book World called Reader Experience and eBooks: What UX Experts can Teach Digital Publishers. (A free webcast!) One of the points I’ll be making is that eBooks are only a part of the digital publishing landscape, even a fairly minor one up until now.  On balance, web publishing has been a far more important source of digital revenue for Wiley, and also is generally perceived as the area in which to evolve whole new product lines and revenue streams away from the print business. This seems to be changing as the eBook technologies and web technologies are converging, but still web publishing gets the lion’s share of investment in the sort of customer experience work that I do.  In fact, those of us with technologically focused jobs in the publishing business are practically mandated to break apart the very concept of the book.  It is an informal mantra around here that we don’t just want to put the book online, we want to create a value added service, get deeper into the customer’s workflow.  It comes up on every project.   We are not in the book business anymore, we are in a broader content and services business.  It is the status quo way to talk about digital if you are a person of ambition in the book business.

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The User Experience of Organic Chemistry – Part 2: NMR Spectroscopy

Go out and grab a coffee when the NMR guy is refilling the liquid helium, unless you are willing to risk quick freezing of body parts or catching shrapnel from a surprise tank explosion. (image source: Dephologisticated)

Most of an organic chemist’s physical work appears to the naked eye as an interchangeable set of clear liquids and white powders (that is to say, if they are lucky enough in the lab not to produce brown sludge.) This is because atoms, even entire molecules, are too small to be seen through the lens of a microscope, so chemists must deduce their shape and structure indirectly.  This is achieved with a variety of instrumentation and analytical techniques, most of which output data in the raw form of spectra, wavy lines that with a little experience can be used to paint a high-resolution image of the unseen.  Because atoms and molecules, even gigantic ones such as a protein or enzyme, are smaller than a wavelength of light, they appear under even the most powerful electron microscopes as a nothing more than a fuzzy blob.  Because it’s not part of our human perception, interpreting spectral data is a difficult challenge that chemists face every day starting when they are undergraduates.  Operating the obscure equipment, and the hardware and software interfaces that this entails, is its own sort of challenge.

There are several types of spectroscopy, which is a broad concept that describes any kind of radiation of energy as it passes through a given material.   Mass spectroscopy or Infrared spectroscopy is widely used in organic chemistry, but is mostly good for identifying mixtures.  For instance, a winemaker might use one of these techniques to understand levels of eugenol in their chardonnay and therefore determine how long to toast their French oak barrels  (eugenol is a compound from oak which gives the clove-like aroma and flavor to wine). Ultimately the Mass and IR techniques are too low in resolution to do what most organic chemists really need to do, which is to confirm if the thing you think you made in the lab is what it is supposed to be. Step in, NMR.  Nuclear Magnetic Resonance, the work horse tool of the organic chemist, and therefore the only one I’ll get into much detail with here.  It is said that if the NMR machine is shut down for some reason, then the organic chemist goes home for the day.  (So in my world I guess that makes it a bit like a Starbucks.)

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Proofiness and User Research, A Book Review

Proofiness is the mathematical version of "truthiness." It lurks in business, politics, media, and yes - user research.

If Charles Seife’s Proofiness has a lasting contribution to offer those in the fields of user experience, design, or even business, it will be in the elegant branding of its own subjectivist epistemology.  This, in itself, is no small victory.  It involves taking a complex debate on the origin of knowledge and in a single catchy word, turning it into a meme.  Picture a future where somebody whips out a clever piece of marketing research in a design or business meeting, something with lots of correlations and a confident sounding sample.   Maybe there is a scientific looking visualization,  like a scatterplot diagram with one of those Jackson Pollack splatters of microscopic pinpoints, something that screams data was collected here.  Its presenter starts speaking with the cajoling air of someone trying to impress the truth, with a capital ‘T,’ upon their audience.  And then suddenly, the attendees stand in protest and accuse their tormenter, in unison, of proofiness.

Then try to grasp what a profound departure that is from today’s climate of info digestion, where almost nothing is spit back if it smells and tastes like it was cooked up from numbers.   Jakob Nielsen, the founding father of pragmatism in HCI research, has condemned number fetishism in our field periodically since he came to prominence in the early 1990s – most exasperatingly in this 2004 post, The Risk of Quantitative Studies.   He writes, “…most statistical research is less credible than qualitative studies.  Design research is not like medical science.” In a 2009 post, five years later, little has changed.  He writes, “People still pay far more attention to questionable quantitative studies than they do to simpler qualitative studies that have much greater validity.”

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My Reading List in 2010

Well, this was definitely the most prolific year of book reading in my life – 61 books.  Many of these were audio books, which a surprising amount of people challenge me about, as if it is not the same as reading.  But as a heavy listener, I have learned to concentrate quite well while being read to through my iPhone headphones.  I think it’s an acquired skill,  because last year I retained a lot less and spaced out a lot when listening to audiobooks.  Now I rarely do.   I listen around 3 hours a day now because of my commute, dog-walking, and exercise regimens.    I also turned back to reading print books again this year, more than ever, since going on a “low information diet” on all things other than books.  No more newspapers or magazines this year and way fewer podcasts and blog posts were consumed.  A couple of insights when reading over the list:

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Great Moments in UI: The Bloomberg Terminal

A screen comparing Credit Default Swap prices on the iconic Bloomberg terminal.

I am fascinated with the Bloomberg terminal and its inscrutable interface. To use it is to be at the center of an elite membership of global financerati.  If one of these $1500 a month machines is on your desk, for your exclusive use, it is a sign of your arrival. Everything about its physical presence communicates its primary affordance, exclusivity. The outward appearance, which has changed little since the introduction of the original “Bloomberg Box” in the early 1980s, seems to say you’re probably too stupid to even use me. But if I’m on your desk, then you, my friend, are one serious cat.

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Kami no Shizuku (The Drops of the Gods) and Scanlations

Educational media that works: the wacky wine manga, Kami no Shizuku

Shizuku is approachable, a bit scruffy and rebellious, but with a pedigree inherited from his deep family roots in the wine business. He is modeled after Bordeaux. Issei inherits his personality from Burgundy – tight and complex, arrogant, and, well, ok let’s just say it – anal. These are the dueling protagonists in the Japanese wine themed comic – Kami no Shizuku. This is a wine nerd’s fantasy, a place where a cultured young lad can score babes with a bit of daredevil decanting.  Yes, that’s right – decanting – as in pouring wine out of the bottle in which it was shipped into another vessel for aeration purposes.  It’s also known for it’s passionate descriptions of drinking wine and it’s off-kilter tasting analogies.  The comic series is so insanely popular in Japan and Korea that the wines it mentions sell out immediately.  It has even been remade as a very popular television program in Japan.  Kami targets young-ish men (mostly) and women, many of whom are in their thirties, with the express goal of educating them on the basics of being an insufferable old-world wine snob.  And it works!  While your average American in their thirties doesn’t know their left bank from their right bank (I’m talking about the Gironde river in Bourdeaux, of course, which I admit, I had to look up), young people in Japan and Korea are forking over $1000 euro for a bottle of Chateau Le Puy and reviving a whole export business in fancy French wines.    Obtaining a copy of this manga has become my obsession – but unfortunately I don’t read Japanese. So what to do? Spend hours with a Kanji dictionary just to experience a 2001 Chateau Mont Perat compared to the ’sweet and husky’ voice of Queen lead singer, Freddy Mercury?

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The User Experience of Organic Chemistry – Part 1: A Chemical Language

Who do you think you are, God? ChemDraw is smart enough to warn a user (with a red outline) when something is chemically impossible.

Chemistry is one of the great non-verbal disciplines.  In so many ways it reminds me of music.  Atoms are too small to see, even with a microscope, so chemists must measure the invisible as spectra and then visualize the data as waveforms – just like audio engineers do with sound in applications like ProTools.  To express themselves, chemists draw things in complex symbolic notation – just like a composer draws sheet music.  Chemical structure drawings not only represent a molecule’s make-up, but also it’s spatial arrangement, information about it’s chemical properties, and it’s potential intermolecule interactions.  From their first days as students, chemists quickly learn to think in two-dimensional planes of geometric shapes such as hexagons and dashed lines, and rarely need to reach for the English words to describe the same concepts (cyclohexane rings and partial bonds, in case you were wondering).   By the time one is working as a professional in the field, the visual vernacular is not even questioned.  The complex notations are scrawled (by hand) in lab books and on fume hoods, then ultimately plugged into a computer  in order to utilize specialized search engines, lab-book software, PowerPoint presentations to colleagues, and to illustrate scientific articles.  It is a natural, living language, bending itself over time as new abbreviations and rival ways of doing things are constantly introduced.

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The User Experience of F1 Telemetry

Despite the glowing brakes, you can't tell much about an F1 car's performance by just looking at it.

Formula One fans know that competing at auto racing’s highest level is as much an act of technological bravado as it is one of sport, and F1 teams are undoubtedly the sporting world’s must gluttonous consumers of information and statistics.  Telemetry refers to the automatic measurement and transmission of data by wire, radio, or other means from a remote source – in this case, an F1 racing car moving at speeds up to 250mph.  Massive amounts of data are involved.  For example, 150,000 measurements are made by the Williams F1 BMW FW26’s on-board computer from almost 200 separate sensors on the car during a typical test run.  All of this is shipped back to the pit lanes via live radio transmission or downloaded from the car’s on-board computer, and is then sent to engineers back home in the UK control room in Woking on dedicated pipes of fiber optics.   (There is a good reason F1 teams seek out sponsorships from telecoms companies such as Vodaphone.)  During actual races, around 25 key functions are actively monitored, with about 1MB of data per second sent back from the car.  Some stats won’t surprise you since you can monitor them on your own vehicle’s dashboard, such as engine revs, water and oil temperatures, ground speed and fuel.   However, you are unlikely to have a team of analysts scrutinizing the exact moment of your gear changes, your tire temperature, or your braking efforts.   What do the interfaces look like that these engineers are using?

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10 More Great Interaction Designs – in Cut and Folded Paper

dream_ball_2A take on simple, satisfying interaction designs made out of that most humble of all materials – paper – is my most trafficked blog post ever, so I’ve gone out and found 10 more examples for you.  To begin with part one, go here.  Otherwise, continue after the jump.

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